Counselling Training (ICT) is committed to complying with the terms of the
General Data Protection Regulation made on 27 April 2016, and to the
responsible and secure use of your personal data. ICT has a legitimate interest
in processing personal data to provide training services. The purpose of this
statement is to let you know what personal information ICT collects and holds,
why we collect this data, how long it is kept and your rights over your personal
data. ICT is registered with the Information Commissioner’s Office (‘ICO’)
Information about you
When you enquire about courses,
workshops or taster sessions at ICT we ask for contact details and relevant personal information
from you that is needed to answer your enquiries and to keep you informed about upcoming events
that may be of interest to you.
This data is stored securely
for as long as you agree to be kept informed of ICT’s activities.
We collect personal information
from you when you apply for any of our courses or workshops.
This information includes contact details
and other relevant information.
Once a student finishes a
course, workshop or taster, all data regarding their training is stored securely for 7 years
and then destroyed.
When enrolling on a CPCAB or
ABC Awards course with ICT some of the information you supply will be used by them in
carrying out its functions.
Our use of this information
Your personal information will
be used only to provide you with our services and to give you information relating to our
services. We will not share your personal details with any other person or organisation without your
knowledge and permission except as stated in 3 above and unless there is a legal requirement.
We will take all reasonable
precautions to prevent the loss, misuse, or alteration of information you give us.
Communications in connection
with this service may be sent by email and text. For ease of use and compatibility communications will not be
sent in an encrypted form unless you require it and give us permission to
communicate with you in that way.
E-mail and text, unless
encrypted is not a fully secure means of communication.
Whilst we endeavour to keep our
systems and communications protected against viruses and other harmful effects, we cannot bear
responsibility for all communications being virus-free
Your rights over your personal data
If you would like to see the
information we hold about you, or would like to correct, update
If you have any concerns about our use of
your data, please contact us as above to resolve any concerns you have, but if
these are not resolved to your satisfaction,you may choose to contact the